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FAQS

 

Are you accepting new patients?

Yes, for adults at least 18 years old. A sincere effort will be made to accommodate as many appointment requests as possible. Please submit a request. If you can be seen, you will receive information to schedule an online appointment within two business days. Unfortunately, the volume of requests limits replies to only those requests that can be accepted.

 

What insurance do you accept?

First Choice, Regence, Premera, Blue Cross Blue Shield, Aetna, GroupHealth, and Lifewise are accepted.

 

How to I get my medications refilled?

To obtain a refill of your medications, please contact your pharmacy and have them fax a refill request to 206-707-8299. To whom can I speak with about by bill? Please call 425-672-4323 if you have any questions or concerns about your bill.

 

What is the code for the lobby door?

2298I have submitted a request for an evaluation, but I have not been contacted for an appointment. Please be sure to check the Spam folder in your email account. Submission of the request form does not create a provider-patient relationship. If there is a fit between your needs and the providers' clinical capabilities, you will be sent an email with available appointments. Other sources for mental health services include your insurance company Provider Search and the Find a Therapist tool at Psychology Today.

 

What will happen during my first appointment?

We will meet with you for an extensive interview and psychiatric evaluation in which we will gather some information such as your history, symptoms, and family dynamics. Within this first session together, we will then determine the best plan of action to move forward.

 

Will my treatment be kept confidential?

We will not reveal any information regarding what happens within the work that we do together unless you have signed the Authorization to Disclose Information form. In the instance that you are in danger of harming yourself or another, then we are obligated by law to notify the authorities of this.

 

Will you see my spouse, partner, boyfriend/girlfriend?

Due to issues that can arise related to confidentiality, I do not provide care to both members of a couple in a romantic relationship. I will be happy to provide a list of other qualified providers.

 

How long will my treatment last?

There are no precise determinations that we can make regarding the length of your treatment. Generally speaking, the longer you have had your mental illness not medically acknowledged, the longer the treatment will take. Certain conditions do not require a lot of time to treat, and others considerably more. Certain mental illnesses require just a couple of visits, and others require life long maintenance. We believe that you should seek treatment as soon as possible, for the best outcome.

 

What if I have an emergency or an urgent situation come up?

If you find yourself in the midst of an emergency, please immediately call 9-1-1. If you have an urgent situation, call the office, and we will see you as soon as we can.

Contact

info@ballardpsych.com
Tel:  (206) 452-6009
​Fax:  (206) 707-8299
Billing:  (425) 672-4323

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